Tideways Pty Ltd | VIC Owners Corporation Manager

At a Glance

Tideways Pty Ltd, headquartered in Toorak, has been managing owners corporation schemes since 2009 and currently oversees more than 6,000 lots across 130-plus buildings in inner Melbourne. The firm employs 20-plus staff across management, customer service, and facilities roles, and offers multilingual service in English, Cantonese, and Mandarin. Tideways was a finalist in the 2023 SCA Victoria Pillar Awards for Excellence in the Medium Business category and charges a flat annual management fee structure.

AI-synthesised summary from publicly available information. See sections below for sourced details. If something is incorrect, submit a correction. Claim this profile to provide verified information.

BLA Registration

Registration number: 000486
Status: Current
Registered since: 14 Jul 2009
PI insurer: Chubb Insurance Company of Australia Limited
ABN: 87 076 601 851
Industry body: SCA Victoria member

Source: Victorian Business Licensing Authority public register. All professional OC managers in Victoria must hold a current BLA registration and PI insurance under the Owners Corporations Act 2006.

Google Reviews

4 ★★★★

105 reviews on Google — read them

Listed address: Level 3/521 Toorak Rd, Toorak VIC 3142
Listing: Claimed by business

Review data from this business's public Google listing, matched against the BLA register name. We don't accept payment to alter ratings.

Business Profile

Year established: 2009
Team: 20+ staff members
Owner portal / software: Online payment portal available; specific software platform not disclosed
Manager model: Dedicated team of managers with on-site presence and face-to-face engagement; multidisciplinary teams including directors, managers, customer service staff, tradespeople, and contractors
Fee transparency: Flat annual management fee model; claims "no hidden fees"; charges time-irrespective flat fee to help control costs. However, customer reviews indicate high management fees and disputed fee increases.
Commission policy: Shareholder in insurance broker Resolute (partner with CHU Underwriting Agencies); insurance placement and claims management offered as part of services. No specific commission disclosure found on website.

Business details sourced from this manager's public website and synthesised by AI. Not independently verified — errors are possible. If something is incorrect, submit a correction. Claim this profile to provide verified information.

Specialisms & Coverage

Areas covered

Inner South Metropolitan Melbourne

Service area suburbs

Melbourne Toorak

Specialisms

Residential apartments Commercial Mixed-use Master-planned communities

Additional services

Insurance services Building & facilities management Financial management

Sourced from this manager's public website and synthesised by AI. Not independently verified — errors are possible. If something is incorrect, submit a correction. Claim this profile to provide verified information.

Awards & Recognition

2023 SCA (Vic) Pillar Awards for Excellence finalist - Strata Community Management Medium Business category

As reported on this manager's public website. If something is incorrect, submit a correction. Claim this profile to provide verified information.

Frequently Asked Questions

Is Tideways Pty Ltd registered to manage owners corporations in Victoria?: Yes — Tideways Pty Ltd holds registration 000486 (current) on the Victorian Business Licensing Authority register, first granted 14 Jul 2009. Professional owners corporation managers in Victoria must be registered and hold professional indemnity insurance.
How can our committee change owners corporation managers?: Under the Owners Corporations Act 2006, an owners corporation appoints or replaces its manager by ordinary resolution — a simple majority at a general meeting or by ballot. Check your current management contract for its notice period before resolving to switch, and have the new manager's contract of appointment ready for the same meeting.
Where does this data come from?: Registration details come from the Victorian Business Licensing Authority public register. Ratings and contact details come from the business's public Google listing, matched against the registered name and address. Victoria has no public register linking each owners corporation to its manager, so portfolio sizes shown for NSW managers aren't available here.