BCS Strata Management | QLD Body Corporate Manager

At a Glance

BCS Strata Management is the Townsville branch of the PICA Group, Australia's largest community management network with more than 185,000 lots under management. The branch is located at 51 Sturt Street, Townsville QLD 4810, operated by branch manager Lisa Barrett (0401 072 350), and is reachable at 1300 889 227 or bcs_townsville@bcssm.com.au on weekdays 8:30 am–5:00 pm. Owners access accounts through PICA's 24/7 CommunityHub portal; the firm nationally carries a 3.8-star rating from 1,199 reviews on ProductReview.com.au (company-wide) and a user-reported Google rating of 4.4 stars from 66 reviews for the Townsville branch.

AI-synthesised summary from publicly available information. See sections below for sourced details. If something is incorrect, submit a correction. Claim this profile to provide verified information.

Google Reviews

4.1 ★★★★

198 reviews

Review data from this business's public Google listing, matched against the manager name. We don't accept payment to alter ratings.

Business Profile

Owner portal / software: CommunityHub 24/7 owner portal; automated trade payments
Manager model: Branch manager Lisa Barrett (0401 072 350); parent PICA Group operating since 1948

Business details sourced from this manager's public website and synthesised by AI. Not independently verified — errors are possible. Submit a correction. Claim this profile.

Specialisms & Coverage

Areas covered

Townsville

Specialisms

Residential apartments Townhouses & villas Large & high-rise Mixed-use

Sourced from this manager's public website and synthesised by AI. Not independently verified. Submit a correction.

Frequently Asked Questions

Is BCS Strata Management a licensed body corporate manager in Queensland?: Queensland does not require body corporate managers to hold a state licence or register publicly — unlike Victoria or NSW. Managers operating in QLD should hold a real estate agent's licence (if dealing with management rights) and are subject to the Body Corporate and Community Management Act 1997 (BCCM Act). BCS Strata Management appears in the SCA QLD directory and/or verified Google Business data.
How can our committee change body corporate managers in QLD?: Under the BCCM Act, the body corporate committee can terminate the manager's contract subject to its terms (typically 30–90 days notice). For a Standard Module scheme, the body corporate can pass a resolution at a general meeting to appoint a new manager. Management contracts are separate from caretaking agreements — only the body corporate manager role can be changed by ordinary resolution. Get competing proposals before your next AGM.
What body corporate modules does QLD use?: The BCCM Act uses five regulation modules: Standard (owner-occupied residential), Accommodation (holiday letting, up to 25-year caretaking agreements), Small Schemes (3–6 lots), Commercial (commercial/retail/industrial), and Two-Lot schemes. The module determines what rules apply to your scheme's management and dispute resolution — check your community management statement to confirm which applies.
Where does this data come from?: Contact details and ratings come from each business's public Google listing, matched against manager names from the SCA QLD directory and industry sources. Google review data is independently collected — not self-reported. Website enrichment (year established, specialisms, manager model) is sourced from the manager's public website.