Complete Strata Management Pty Ltd
PICA Group is a large national strata management network whose BCS Strata Sydney branch holds the licence for this entity, managing 515 schemes across 4,698 lots (92% residential, 8% commercial, averaging 9.1 lots per scheme). The group serves over 185,000 property owners nationally and operates the CommunityHub 24/7 portal, with an emphasis on fee transparency and automated trade payments. Google rating is 3.8 from 167 reviews and ProductReview 4.4 from 35 reviews; there are no enforcement actions or NCAT cases on record for this licence.
Counts (~) are rounded figures sourced from the NSW StrataHub register. Figures may include duplication in staged or mixed-use developments and reflect data at the time of the last register extract.
About This Manager
From public information- Year established
- 1948
- Technology
- CommunityHub
- Fee transparency
- Transparency emphasis — no hidden costs stated; free quote available via online form
PICA Group operates at national scale, serving over 185,000 property owners across its network, and emphasises fee transparency with a stated commitment to no hidden costs. Its automated invoicing system accelerates trade payments for schemes, and its 24/7 CommunityHub portal provides on-demand access to scheme information.
Portfolio Profile
Lot Types
Scheme Size Distribution
Distribution of schemes by total lot count. Average scheme size: 7.6 lots. The portfolio is dominated by small schemes (10 lots or fewer), typical of townhouse and villa complexes.
Portfolio Age
Schemes by registration decade. Oldest scheme registered 1974, newest 2021.
Suburb Coverage
| Suburb | Schemes | Lots | % of Portfolio | Market Share | |
|---|---|---|---|---|---|
| St Marys 2760 | 8 | 47 | 17% | 2.3% | |
| Kingswood 2747 | 5 | 59 | 11% | 1.9% | |
| Penrith 2750 | 4 | 17 | 9% | 0.9% | |
| Werrington 2747 | 3 | 18 | 6% | 2.8% | |
| Katoomba 2780 | 3 | 20 | 6% | 5.7% | |
| Jamisontown 2750 | 2 | 42 | 4% | 1.6% | |
| Mount Druitt 2770 | 2 | 11 | 4% | 1.0% | |
| North Richmond 2754 | 2 | 12 | 4% | 1.7% | |
| Blacktown 2148 | 2 | 9 | 4% | 0.4% | |
| Jordan Springs 2747 | 1 | 25 | 2% | 2.9% |
Tribunal & Court History
No NSW tribunal or court proceedings where Complete Strata Management Pty Ltd was named as a party were found in caselaw records from 2021 onwards.
Frequently Asked Questions
- How many strata schemes does Complete Strata Management Pty Ltd manage in NSW?
- Complete Strata Management Pty Ltd manages around 50 strata schemes (around 350 total lots) across 25 suburbs in New South Wales, based on the NSW StrataHub register.
- What areas does Complete Strata Management Pty Ltd provide strata management in?
- Complete Strata Management Pty Ltd is most active in St Marys, Kingswood, Penrith, covering 25 suburbs across NSW in total.
- Does Complete Strata Management Pty Ltd specialise in residential or commercial strata?
- Complete Strata Management Pty Ltd manages primarily residential (87% residential, 13% commercial).
- What is the average scheme size managed by Complete Strata Management Pty Ltd?
- Complete Strata Management Pty Ltd manages schemes averaging 8 lots each, compared to the NSW state average of approximately 20 lots per scheme.
- Is Complete Strata Management Pty Ltd a member of Strata Community Association (SCA) NSW?
- Based on the SCA NSW online directory, Complete Strata Management Pty Ltd does not appear as a current member.
- Does Complete Strata Management Pty Ltd have any NSW Fair Trading enforcement actions?
- Complete Strata Management Pty Ltd does not appear on the NSW Fair Trading Name and Shame Register, indicating no recorded enforcement actions as of our last data update.
- Have any NCAT or court cases named Complete Strata Management Pty Ltd as a party?
- No NSW tribunal or court proceedings naming Complete Strata Management Pty Ltd as a party were found in caselaw records from 2021 onwards.
- What is Complete Strata Management Pty Ltd's NSW strata management licence number?
- Complete Strata Management Pty Ltd's NSW licence number is 10070917, issued under the Property and Stock Agents Act 2002.