SMS Byron Bay/Ballina Pty Limited

Licence 1189554 766 schemes 6,885 lots 36 suburbs

SMS Byron Bay/Ballina Pty Limited manages 766 strata schemes (6,885 lots), placing it in the top 20 managers in NSW. With an average of just 9 lots per scheme (state average: 20), it focuses on smaller schemes such as townhouse complexes and walk-up blocks. It has a broad geographic spread across 36 suburbs, with Byron Bay as its largest market (32%). AGM compliance stands at 80%, above the average of 70% across all managers.

SMS Byron Bay/Ballina Pty Limited is part of the SMS Strata group, which collectively manages 1,373 schemes (10,530 lots) across 2 entities in NSW. See also: SMS Coffs Harbour Pty Ltd.
#13
of 459 Managers
766
Total Schemes
6,885
Total Lots
36
Suburbs Served
9.0
Avg Lots / Scheme
80%
AGM Compliance (avg 70%)

Portfolio Profile

Lot Types

Residential 6,089 (89%) Commercial 725 (11%) Other 40 (1%)

Scheme Size Distribution

615
1-10
104
11-25
34
26-50
13
51-100
0
100+

Distribution of schemes by total lot count. Average scheme size: 9.0 lots. The portfolio is dominated by small schemes (10 lots or fewer), typical of townhouse and villa complexes.

Portfolio Age

49
1970s
284
1980s
181
1990s
169
2000s
55
2010s
28
2020s

Schemes by registration decade. Oldest scheme registered 1972, newest 2025.

Suburb Coverage

Suburb Schemes Lots % of Portfolio Market Share
Byron Bay 2481 243 2,465 32% 45.8%
Ballina 2478 119 1,291 16% 24.6%
East Ballina 2478 74 462 10% 30.1%
Lennox Head 2478 54 392 7% 11.2%
Alstonville 2477 44 373 6% 24.9%
Suffolk Park 2481 26 203 3% 19.1%
Yamba 2464 19 101 2% 5.1%
Goonellabah 2480 18 157 2% 6.0%
West Ballina 2478 17 238 2% 20.0%
Evans Head 2473 17 114 2% 9.3%
Ocean Shores 2483 16 95 2% 8.7%
Lismore 2480 15 211 2% 27.8%
Brunswick Heads 2483 14 89 2% 32.6%
Casino 2470 11 59 1% 10.2%
Lismore Heights 2480 11 59 1% 18.0%
Wollongbar 2477 10 49 1% 11.4%
Skennars Head 2478 8 225 1% 16.0%
Mullumbimby 2482 8 51 1% 12.1%
East Lismore 2480 8 33 1% 19.5%
Pottsville 2489 6 49 1% 2.4%
Girards Hill 2480 6 37 1% 66.7%
Bangalow 2479 5 41 1% 16.1%
Cabarita Beach 2488 2 16 0% 33.3%
Maclean 2463 2 7 0% 7.4%
Wardell 2477 2 8 0% 22.2%
Tweed Heads South 2486 1 14 0% 0.5%
Broken Head 2481 1 7 0% 100.0%
South Lismore 2480 1 7 0% 16.7%
Billinudgel 2483 1 6 0% 16.7%
Ulmarra 2462 1 5 0% 100.0%
Murwillumbah 2484 1 5 0% 1.1%
Woodburn 2472 1 4 0% 25.0%
Iluka 2466 1 4 0% 1.7%
Kyogle 2474 1 3 0% 4.5%
Angourie 2464 1 3 0% 7.1%
South Golden Beach 2483 1 2 0% 7.1%

Contact & Reviews

NSW Licence (Verified)

Licensee SMS Byron Bay/Ballina Pty Limited
Status Current
Licence Number 1189554
Type Property - Corporation
Granted 2002-12-03
Expires 2028-12-02
ACN 102699909
Registered Address BALLINA NSW 2478
Trading As
Strata North
(02) 6659 9600
Suite 3/140 W High St, Coffs Harbour NSW 2450, Australia
2.8 ★
81 Google reviews

Recent Reviews

1 ★ Kerry Lee 21 Jan 2026
“Total change of staff in the last few mths unknown to our strata. Our appointed strata manager won't answer straight out questions & is making it very difficult to work with. I am at the point of considering changing to another company”
1 ★ D. Van B. 08 Sep 2023
“Not happy with this strata firm. if you want a happy owners who get along with each other that will never happen with SMS. They get involved in the politics and "anoint" their preferred group of owners. "oldest most respected" and "40 years of excellence" - no far from it. their contractors are...”
1 ★ Linda Larsen 06 Feb 2023
“I've paid $4430 on levies between November 16 2022 and and 4 February 2023. SMS is trying to tell me I've paid nothing since September 2022! Even with receipt numbers and amounts supplied, they engaged Grace Lawyers which increased the amount I owe..go figure! They tack on the next levies to...”
1 ★ BH Coffs Pty Ltd 16 Nov 2024
“Jan 2024, NCAT ORDERED SMS Coffs Harbour be REPLACED by a compulsory Strata Manager at a large scheme in Coffs Harbour Owners are facing levies in excess of $2 million to fix defective work and do maintenance which SMS had a big hand in organising. The Tribunal found SMS had provided incorrect...”
5 ★ Margaret F 18 Sep 2019
“SMS knows the true meaning of customer service. They provide regular flyers about all aspects of strata which are extremely beneficial. We can now do our meetings with online voting and their client portal is a wealth of information!! Congratulations to SMS on their new website too.......it's...”
Data sourced from the NSW StrataHub public register. SMS Byron Bay/Ballina Pty Limited is 1 of 459 strata managers tracked by Compare Strata. Browse all managers or find managers by suburb.