#28
of 450 Managers
~500
Total Schemes
~3,300
Total Lots
~6
Avg Lots / Scheme

Counts (~) are rounded figures sourced from the NSW StrataHub register. Figures may include duplication in staged or mixed-use developments and reflect data at the time of the last register extract.

Portfolio 93% residential
SCA NSW ✓ Member
Fair Trading ✓ Not on register
Scheme Decisions 3 in portfolio since 2021

Portfolio Profile

Lot Types

Residential 93% Commercial 6% Utility 1%

Scheme Size Distribution

87%
1-10
12%
11-25
2%
26-50
0%
51-100
0%
100+

Distribution of schemes by total lot count. Average scheme size: 6.4 lots. The portfolio is dominated by small schemes (10 lots or fewer), typical of townhouse and villa complexes.

Portfolio Age

0%
1960s
11%
1970s
35%
1980s
28%
1990s
18%
2000s
7%
2010s
1%
2020s

Schemes by registration decade. Oldest scheme registered 1969, newest 2023.

Suburb Coverage

Suburb Schemes Lots % of Portfolio Market Share
Coffs Harbour 2450 261 1,849 50% 28.5%
Toormina 2452 50 250 10% 29.2%
Sawtell 2452 41 308 8% 28.9%
Woolgoolga 2456 36 207 7% 27.5%
Nambucca Heads 2448 23 174 4% 21.5%
North Boambee Valley 2450 19 112 4% 45.2%
Grafton 2460 14 65 3% 5.1%
Korora 2450 13 101 3% 27.7%
Urunga 2455 12 86 2% 40.0%
Armidale 2350 9 27 2% 3.0%
Bellingen 2454 7 30 1% 43.8%
Boambee East 2452 6 22 1% 8.8%
Scotts Head 2447 5 22 1% 35.7%
Sapphire Beach 2450 5 12 1% 15.6%
Maclean 2463 4 17 1% 14.3%
Macksville 2447 2 6 0% 10.5%
Moonee Beach 2450 2 5 0% 13.3%
Dorrigo 2453 1 7 0% 100.0%
Emerald Beach 2456 1 6 0% 5.6%
Stuarts Point 2441 1 6 0% 33.3%
Iluka 2466 1 5 0% 1.6%
South West Rocks 2431 1 5 0% 0.5%
South Kempsey 2440 1 5 0% 11.1%
Evans Head 2473 1 4 0% 0.5%
South Grafton 2460 1 4 0% 7.7%
Yamba 2464 1 3 0% 0.4%
Wooli 2462 1 3 0% 25.0%

Tribunal & Court History

3
Scheme Decisions
2
NCAT
0.0
Manager Adverse / 100
0.6
Total per 100 Schemes

3 tribunal or court decisions in managed schemes since 2021. In none of these was SMS Community & Strata Specialists named as a party — all involved schemes they manage. No adverse findings against the manager.

TREES (DISPUTES BETWEEN NEIGHBOURS) – high hedges –obstruction of views and sunlight – other causes of obstruction – balance between views and privacy
Before
Douglas AC
Hearing
5 December 2022
File Numbers
2022/217425
Matched Strata Plans
SP92669
Parties
Owners Corporation v Third Party
Representation
Counsel: B Rix (Agent) (Applicant) S Green (Solicitor) (Respondent) Solicitors: Green & McKay (Respondent)
Orders
The orders of the Court are: (1) The application is refused.

Read full decision →

LAND LAW — Strata title — Consent for installation of security cameras on common property— Interference in the reasonable use of a lot or common property
Before
K Ross, Senior Member
Hearing
28 July 2021
File Numbers
SC 21/08985
Matched Strata Plans
SP83029
Parties
Lot Owner v Lot Owner
Representation
Applicants (Self represented) Respondents (Self represented)
Orders
1 On or before 30 November 2021, the respondents are, in a proper and workmanlike manner, to remove the two CCTV cameras which film the common property driveway, and the CCTV camera installed to film the courtyard (the courtyard CCTV camera), and are to provide evidence of compliance to the strata managing agent by that date. 2 If The Owners – Strata Plan No. 83029 is satisfied that the courtyard CCTV camera films only the respondents’ lot, and on or before 16 November 2021 passes a special...

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COSTS — Where Rule 38 does not apply — Special circumstances
Before
K Ross, Senior Member
Hearing
On the papers
File Numbers
SC20/29714, SC20/29716 and SC20/34752
Matched Strata Plans
SP16629
Parties
Owners Corporation v Lot Owner
Representation
Australian Business Lawyers & Advisors (Respondent)
Orders
1 An order is made pursuant to s 50 of the Civil and Administrative Tribunal Act 2013, dispensing with a hearing. 2 The costs applications are dismissed.

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Frequently Asked Questions

How many strata schemes does SMS Community & Strata Specialists manage in NSW?
SMS Community & Strata Specialists manages around 500 strata schemes (around 3,300 total lots) across 27 suburbs in New South Wales, based on the NSW StrataHub register.
What areas does SMS Community & Strata Specialists provide strata management in?
SMS Community & Strata Specialists is most active in Coffs Harbour, Toormina, Sawtell, covering 27 suburbs across NSW in total.
Does SMS Community & Strata Specialists specialise in residential or commercial strata?
SMS Community & Strata Specialists manages primarily residential (93% residential, 6% commercial).
What is the average scheme size managed by SMS Community & Strata Specialists?
SMS Community & Strata Specialists manages schemes averaging 6 lots each, compared to the NSW state average of approximately 20 lots per scheme.
Is SMS Community & Strata Specialists a member of Strata Community Association (SCA) NSW?
Yes, SMS Community & Strata Specialists is a member of Strata Community Association (SCA) NSW.
Does SMS Community & Strata Specialists have any NSW Fair Trading enforcement actions?
SMS Community & Strata Specialists does not appear on the NSW Fair Trading Name and Shame Register, indicating no recorded enforcement actions as of our last data update.
How many NCAT or court cases involve schemes managed by SMS Community & Strata Specialists?
3 tribunal or court cases involving schemes managed by SMS Community & Strata Specialists appear in NSW caselaw records since 2021.
What is SMS Community & Strata Specialists's NSW strata management licence number?
SMS Community & Strata Specialists's NSW licence number is 141562, issued under the Property and Stock Agents Act 2002.