LMM Solutions

LMM Solutions is an independently owned Canberra strata management firm founded in 2015 by Lauren Upton, based in Mitchell ACT. The firm has four owner-directors and a team of approximately 18 staff including eight strata managers. LMM Solutions holds REIACT Strata Management Agency of the Year 2025 and conducts independent bi-annual Net Promoter Score surveys to measure client satisfaction.

Year established

2015

Team

Approximately 18 staff (4 owner-directors, 8 strata managers, support team)

Owner portal / software

Owner's Portal and MyLMM mobile app (ResVu platform); maintenance request management via ResVu forms

Manager model

Proactive and responsive model with flexible meeting times and on-site visits; strata managers hold Cert IV Strata Community Management qualifications

Fee transparency

States competitive pricing; no specific fee schedule disclosed

Is LMM Solutions a registered strata manager in the ACT?

ACT does not have a dedicated strata manager licensing register. Managers must operate within the Unit Titles (Management) Act 2011 framework. Access Canberra oversees unit title scheme registration. LMM Solutions appears in the SCA ACT directory and/or verified Google Business data.

How can our committee change strata managers in the ACT?

Under the Unit Titles (Management) Act 2011, the owners corporation can terminate the manager's contract subject to its terms (typically 30–90 days notice). The owners corporation passes a resolution at a general meeting to appoint a new manager. Get competing proposals before your next AGM so the executive committee can vote on both termination and replacement at the same meeting.

What legislation governs strata in the ACT?

The primary legislation is the Unit Titles (Management) Act 2011 (ACT), which governs owners corporations — setting out how managers are appointed, how finances are managed, and how disputes are resolved. The Unit Titles Act 2001 governs the registration and subdivision of units plans. ACAT (ACT Civil and Administrative Tribunal) handles owners corporation disputes. Access Canberra oversees compliance.

Where does this data come from?

Contact details and ratings come from each business's public Google listing, matched against manager names from the SCA ACT directory and Google Maps data. Google review data is independently collected — not self-reported. Website enrichment (year established, specialisms, manager model) is sourced from the manager's public website.