XO Strata | WA Strata Manager

Business Profile

Year established: 2025
Team: 2
Owner portal / software: Macquarie Bank trust accounts (individual per scheme, never pooled); DEFT payment platform; 24/7 online portal for financials, records, and maintenance requests
Manager model: Named managers — clients work directly with Leigh or Silvana, not a revolving door of staff
Fee transparency: No lock-in contracts; flexible contracts mentioned; no detail on fee structure published
Commission policy: No ownership or shareholding in any vertically integrated businesses (e.g. insurance brokers or strata service providers); no financial ties to insurance brokers, contractors, or service providers
Industry body: Both principals hold SCA Certified Strata Community Manager designation; Leigh holds Cert IV Strata Community Management and Strata Ed RG146; Silvana holds Cert IV Strata Community Management and Strata Ed RG146

Business details sourced from this manager's public website and synthesised by AI. Not independently verified — errors are possible. Submit a correction. Claim this profile.

Specialisms & Coverage

Areas covered

Specialisms

Residential apartments Commercial Mixed-use Industrial Retirement living Holiday & short-stay Townhouses & villas

Additional services

SAT & dispute services

Sourced from this manager's public website and synthesised by AI. Not independently verified. Submit a correction.

About This Manager

Founded 2025 by two principals with 30+ combined years of experience; quality over quantity approach (deliberately small portfolio); nationally accredited mediator on staff; Silvana has 20+ years including background with a major Australian strata insurer; each scheme has its own individual Macquarie Bank account (never pooled); no lock-in contracts

Sourced from this manager's public website and synthesised by AI. Submit a correction.

Awards & Recognition

2025 SCA (WA) Senior Strata Community Manager Award (Leigh)

2025-26 SCA Australasia Senior Strata Community Manager Finalist (Leigh)

2023-24 SCA Australasia Strata Community Manager Award (Leigh)

2023 SCA (WA) Strata Community Manager Award (Leigh)

As reported on this manager's public website. Submit a correction.

Frequently Asked Questions

Is XO Strata a licensed strata manager in Western Australia?: WA does not have a dedicated strata manager licensing register, but strata managers must hold Real Estate and Business Agents Act 1978 (REBA) registration or work under a licensed agency. Licences are searchable via the LGIRS online tool. All managers are subject to the Strata Titles Act 1985 and the 2020 reforms. XO Strata appears in the SCA WA directory and/or verified Google Business data.
How can our council change strata managers in WA?: Under the Strata Titles Act 1985, the strata company council can terminate the manager's contract subject to its terms (typically 30–90 days notice). The strata company passes a resolution at a general meeting to appoint a new manager. Get competing proposals before your next AGM so the council can vote on both termination and replacement at the same meeting.
What legislation governs strata in WA?: The Strata Titles Act 1985 is the primary legislation, as significantly amended by the Strata Titles Amendment Act 2018 (commenced 1 May 2020). The 2020 reforms introduced community titles for layered developments, modernised by-laws and council governance, and updated scheme termination rules. The State Administrative Tribunal (SAT) handles strata disputes in WA. Consumer Protection WA oversees compliance.
Where does this data come from?: Contact details and ratings come from each business's public Google listing, matched against manager names from the SCA WA directory and Google Maps data. Google review data is independently collected — not self-reported. Website enrichment (year established, specialisms, manager model) is sourced from the manager's public website.