#65
of 459 Managers
226
Total Schemes
1,937
Total Lots
8.6
Avg Lots / Scheme
80%
AGM Compliance (avg 68%)

Portfolio Profile

Lot Types

Residential 1,852 (96%) Commercial 85 (4%)

Scheme Size Distribution

176
1-10
36
11-25
13
26-50
1
51-100
0
100+

Distribution of schemes by total lot count. Average scheme size: 8.6 lots. The portfolio is dominated by small schemes (10 lots or fewer), typical of townhouse and villa complexes.

Portfolio Age

1
1960s
27
1970s
62
1980s
60
1990s
51
2000s
20
2010s
5
2020s

Schemes by registration decade. Oldest scheme registered 1968, newest 2022.

Suburb Coverage

Suburb Schemes Lots % of Portfolio Market Share
Kingscliff 2487 96 656 42% 26.4%
Pottsville 2489 25 118 11% 9.8%
Tweed Heads 2485 23 244 10% 3.9%
Bogangar 2488 16 100 7% 10.2%
Tweed Heads South 2486 14 109 6% 7.0%
Banora Point 2486 11 190 5% 1.9%
Ocean Shores 2483 9 185 4% 4.9%
Tweed Heads West 2485 6 68 3% 2.2%
Chinderah 2487 5 84 2% 38.5%
Fingal Head 2487 5 21 2% 26.3%
Hastings Point 2489 4 23 2% 21.1%
Cudgen 2487 3 60 1% 18.8%
South Murwillumbah 2484 3 27 1% 18.8%
Tanglewood 2488 2 23 1% 66.7%
Murwillumbah 2484 1 13 0% 1.1%
Brunswick Heads 2483 1 11 0% 2.3%
South Golden Beach 2483 1 3 0% 7.1%
Casuarina 2487 1 2 0% 2.0%

Tribunal & Court History

1
Total Cases
1
NCAT

1 case on record.

NCAT Orders Made Medium Adverse [2022] NSWCATCD 173 2022-10-11
The applicants sought orders to prevent cigarette smoke from entering their apartment. The tribunal found that the respondents' smoking constituted a nuisance and a hazard. The tribunal ordered the respondents to stop smoking on their balcony and prevent smoke from entering the applicants' unit.
Noise & nuisanceFire safety
LAND LAW – Strata title – nuisance – hazard - tobacco smoke transmission between lots
Before
P French, Senior Member
Hearing
6 July 2022
File Numbers
SC 22/21006
Matched Strata Plans
SP94153
Parties
Lot Owner v Lot Owner
Representation
Oneills Law (First and Second Applicants) First Respondent (Self-represented) Second Respondent (Self-represented)
Orders
(1) The respondent Lot Owners, Desmond Newport and Carmen Traynor, must not smoke tobacco products on the balcony of their Lot (unit 201). (2) The respondent Lot Owners, Desmond Newport and Carmen Traynor, must not cause or permit any other person to smoke tobacco products on the balcony of their Lot (unit 201). (3) The respondent Lot Owners, Desmond Newport and Carmen Traynor, must not cause or permit smoke, fumes or odour of any tobacco product to be emitted from the interior of their Lot...

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Google Reviews

4.1 ★
19 Google reviews
5 ★ Tyrin Batty 19 Jun 2025
“We've had a consistently positive experience working with Kellie, Robyn, Bonnie, and the team at TCM Strata. They are responsive, knowledgeable, and genuinely care about delivering great outcomes for their clients. We’re always confident recommending TCM Strata to anyone looking for professional...”
4 ★ peter abel 06 Oct 2022
“Palmilla Body Corporate in Cairns have been clients of TCMStrata for approximately 20 years. As current Chairperson and Lot Owner for 20 years, I have found the service from the current Body Corporate Manager Carissa Young and the Team professional, friendly, and very helpful. Open communication...”
5 ★ Dr Roger Wilkinson 16 Oct 2022
“Carissa is knowledgeable and professional as a Strata manager. She has a good knowledge of the relevant rules and legislation. She has been most helpful in dealing with our Strata issues over the past number of years. In meetings she is courteous with residents, whatever their concerns, and is...”
5 ★ Ben Parsloe 14 Oct 2022
“I have owned units since '92 and Carissa Young of TCM Strata ranks as one of the best strata managers I have dealt with when on BC committees. She has both emotional intelligence and maturity, and has offered or obtained good advice when we have needed it. Anyone who has been on a bc committee...”
5 ★ roland griffin 05 Apr 2023
“Speaking from personal experience for over 4 years, I have no hesitation in writing this review. Kelly has been managing our Subsidiary and Principal schemes during this time and I have found her to be extremely hard working, reliable, contactable (so important) and personable. The scheme's...”