Portfolio Profile
Lot Types
Residential 45 (100%)
Scheme Size Distribution
Distribution of schemes by total lot count. Average scheme size: 9.0 lots. The portfolio is dominated by small schemes (10 lots or fewer), typical of townhouse and villa complexes.
Portfolio Age
Schemes by registration decade. Oldest scheme registered 1969, newest 1973.
Suburb Coverage
| Suburb | Schemes | Lots | % of Portfolio | Market Share | |
|---|---|---|---|---|---|
| Auburn 2144 | 3 | 23 | 60% | 0.6% | |
| Berala 2141 | 2 | 22 | 40% | 1.8% |
Google Reviews
21 Jan 2026
“Total change of staff in the last few mths unknown to our strata. Our appointed strata manager won't answer straight out questions & is making it very difficult to work with. I am at the point of considering changing to another company”
08 Sep 2023
“Not happy with this strata firm.
if you want a happy owners who get along with each other that will never happen with SMS. They get involved in the politics and "anoint" their preferred group of owners. "oldest most respected" and "40 years of excellence" - no far from it. their contractors are...”
06 Feb 2023
“I've paid $4430 on levies between November 16 2022 and and 4 February 2023. SMS is trying to tell me I've paid nothing since September 2022! Even with receipt numbers and amounts supplied, they engaged Grace Lawyers which increased the amount I owe..go figure! They tack on the next levies to...”
16 Nov 2024
“Jan 2024, NCAT ORDERED SMS Coffs Harbour be REPLACED by a compulsory Strata Manager at a large scheme in Coffs Harbour Owners are facing levies in excess of $2 million to fix defective work and do maintenance which SMS had a big hand in organising. The Tribunal found SMS had provided incorrect...”
18 Sep 2019
“SMS knows the true meaning of customer service. They provide regular flyers about all aspects of strata which are extremely beneficial. We can now do our meetings with online voting and their client portal is a wealth of information!! Congratulations to SMS on their new website too.......it's...”