Michael Roberts Strata Management Services Pty Ltd

Licence 205133 688 schemes 14,037 lots 97 suburbs

Michael Roberts Strata Management Services Pty Ltd manages 688 strata schemes (14,037 lots), placing it in the top 20 managers in NSW. It has a broad geographic spread across 97 suburbs, with Hurstville as its largest market (7%). AGM compliance is strong at 95%, placing it among the best-performing managers on this metric. There are 4 recorded tribunal or court decisions involving its schemes (3 at NCAT, 1 in the Supreme Court). Of these, 2 resulted in orders being made and 2 were dismissed. A compulsory strata manager has been appointed in one case.

#18
of 459 Managers
688
Total Schemes
14,037
Total Lots
97
Suburbs Served
20.4
Avg Lots / Scheme
95%
AGM Compliance (avg 70%)

Portfolio Profile

Lot Types

Residential 11,756 (84%) Commercial 1,239 (9%) Utility 939 (7%) Other 103 (1%)

Scheme Size Distribution

246
1-10
309
11-25
88
26-50
33
51-100
12
100+

Distribution of schemes by total lot count. Average scheme size: 20.4 lots. Most schemes fall in the 11–25 lot range, typical of small apartment blocks.

Portfolio Age

88
1960s
215
1970s
100
1980s
139
1990s
106
2000s
32
2010s
8
2020s

Schemes by registration decade. Oldest scheme registered 1961, newest 2024.

Suburb Coverage

Suburb Schemes Lots % of Portfolio Market Share
Hurstville 2220 51 1,632 7% 10.5%
Penshurst 2222 49 792 7% 18.5%
Cronulla 2230 46 868 7% 5.3%
Kogarah 2217 36 724 5% 11.0%
Caringbah 2229 35 1,009 5% 7.9%
Mortdale 2223 34 430 5% 13.3%
Sutherland 2232 27 612 4% 11.0%
Oatley 2223 24 185 3% 13.9%
Allawah 2218 23 259 3% 13.0%
Bexley 2207 20 209 3% 5.4%
Brighton-Le-Sands 2216 17 315 2% 8.4%
Gymea 2227 17 302 2% 8.1%
Kirrawee 2232 15 363 2% 5.0%
Sylvania 2224 14 300 2% 7.2%
Carlton 2218 14 187 2% 7.4%
Rockdale 2216 12 615 2% 6.4%
Miranda 2228 12 251 2% 3.4%
Dolls Point 2219 12 239 2% 23.5%
Beverly Hills 2209 12 139 2% 12.9%
Peakhurst 2210 11 104 2% 5.5%
Narwee 2209 11 106 2% 12.1%
Sans Souci 2219 10 117 1% 4.1%
South Hurstville 2221 10 84 1% 8.5%
Engadine 2233 8 186 1% 4.9%
Sandringham 2219 8 150 1% 38.1%
Jannali 2226 8 112 1% 9.2%
Lakemba 2195 8 103 1% 2.2%
Woolooware 2230 7 107 1% 4.9%
Newtown 2042 6 261 1% 4.3%
Padstow 2211 6 226 1% 2.5%
Monterey 2217 6 91 1% 5.2%
Randwick 2031 6 88 1% 0.7%
Revesby 2212 6 67 1% 3.3%
Little Bay 2036 4 664 1% 7.1%
Botany 2019 4 70 1% 2.5%
Alexandria 2015 4 65 1% 2.1%
Bellevue Hill 2023 4 74 1% 1.0%
Ramsgate Beach 2217 4 61 1% 4.8%
Riverwood 2210 4 54 1% 3.7%
Hillsdale 2036 4 28 1% 2.0%
Dulwich Hill 2203 3 88 0% 1.4%
Wiley Park 2195 3 64 0% 1.5%
Bankstown 2200 3 60 0% 0.7%
Roselands 2196 3 62 0% 3.3%
Punchbowl 2196 3 50 0% 1.3%
Kingsgrove 2208 3 28 0% 4.5%
Connells Point 2221 3 12 0% 7.5%
Turrella 2205 2 614 0% 18.2%
Bondi Beach 2026 2 46 0% 0.4%
Maroubra 2035 2 24 0% 0.3%
Campsie 2194 2 24 0% 0.4%
Canterbury 2193 2 34 0% 2.0%
Arncliffe 2205 2 13 0% 2.2%
Padstow Heights 2211 2 8 0% 8.3%
Lavender Bay 2060 2 8 0% 5.1%
Roseville 2069 1 127 0% 1.2%
Camperdown 2050 1 40 0% 1.0%
Milperra 2214 1 39 0% 3.7%
Ashfield 2131 1 37 0% 0.2%
Ramsgate 2217 1 24 0% 4.3%
Kensington 2033 1 24 0% 0.5%
Rushcutters Bay 2011 1 22 0% 1.2%
Wattle Grove 2173 1 22 0% 14.3%
Chippendale 2008 1 19 0% 1.3%
Enmore 2042 1 18 0% 3.2%
Minto 2566 1 18 0% 1.1%
Erskineville 2043 1 16 0% 1.3%
Picnic Point 2213 1 16 0% 2.6%
Kyeemagh 2216 1 12 0% 14.3%
Matraville 2036 1 12 0% 0.7%
Cremorne Point 2090 1 12 0% 0.6%
Greenacre 2190 1 11 0% 0.6%
Beverley Park 2217 1 11 0% 8.3%
Petersham 2049 1 10 0% 1.0%
Marrickville 2204 1 10 0% 0.3%
Lidcombe 2141 1 10 0% 0.3%
Taren Point 2229 1 10 0% 1.9%
Coogee 2034 1 9 0% 0.1%
Kirribilli 2061 1 9 0% 0.5%
Burraneer 2230 1 9 0% 1.4%
Loftus 2232 1 9 0% 2.1%
Clovelly 2031 1 9 0% 0.7%
Earlwood 2206 1 8 0% 1.4%
Menai 2234 1 8 0% 1.3%
Naremburn 2065 1 8 0% 1.0%
Darlington 2008 1 8 0% 5.6%
Hurlstone Park 2193 1 7 0% 1.8%
Heathcote 2233 1 7 0% 1.7%
Bexley North 2207 1 6 0% 3.8%
Panania 2213 1 6 0% 1.6%
Gymea Bay 2227 1 6 0% 1.3%
Yowie Bay 2228 1 5 0% 2.7%
Dolans Bay 2229 1 5 0% 5.3%
Ryde 2112 1 4 0% 0.2%
Helensburgh 2508 1 4 0% 1.1%
Bangor 2234 1 4 0% 3.8%
Hurstville Grove 2220 1 2 0% 4.2%

Contact & Reviews

NSW Licence (Verified)

Licensee Michael Roberts Strata Management Services Pty Ltd
Status Current
Licence Number 205133
Type Property - Corporation
Granted 1982-07-07
Expires 2030-07-06
ACN 001814651
Registered Address HURSTVILLE NSW 2220
(02) 8567 5900
7/11 Forest Rd, Hurstville NSW 2220, Australia
3.5 ★
114 Google reviews

Recent Reviews

1 ★ Penelope Klepp 17 Feb 2026
“We engaged Michael Roberts Strata to manage our building, however our experience has fallen well short of expectations. Communication from our allocated representative has been consistently poor, responses are often dismissive, very unprofessional in tone, and unhelpful and downright rude when...”
5 ★ Merrill Eccleston 18 Dec 2025
“Our complex has only recently moved to Michael Roberts Strata and what a refreshing change it has been. From the moment we met Joel McGrath we were very impressed by his professionalism, punctuality and care in answering our questions. He helped guide us through a very protracted changeover...”
5 ★ Simon Cunningham 04 Feb 2026
“When I owned/lived in a unit they managed, they always did a good job. The 2 different reps that we had in the 6 years they managed the units (Before I sold) they were always responsive, reasonable and easy to work with. Their fees are on par with other good management agencies would recommend...”
5 ★ Maria Neild 27 Nov 2025
“Dear Joel, I hope this message finds you well. I would like to formally commend Steven Zdravkoski for his outstanding professionalism and dedication in his role as our Strata Manager. Steven has consistently demonstrated exceptional attention to detail, a helpful and pleasant manner, and a...”
5 ★ Kerrie Pelayias 09 Nov 2025
“As an agent, we don’t always have the best relationships with strata managers. However, it’s genuinely refreshing to work with someone who cares about the properties and the people in them the way Joel McGrath does. Joel’s communication is always prompt and clear, which makes a significant...”

Tribunal & Court History

4
Total Cases
3
NCAT
1
Supreme Court
0.3
Adverse per 100 Schemes
0.6
Total per 100 Schemes
1
Compulsory Manager Appts

4 cases since 2022. Of these, 2 resulted in substantive orders (including 1 compulsory manager appointment). The remaining 2 were dismissed, withdrawn, settled, or involved the OC as applicant.

2
2
Orders Made 2 Dismissed 2
NCAT Dismissed Low [2025] NSWCATCD 206 2025-12-10
A lot owner requested the owners corporation install a ramp or lift on common property to improve access to her unit. The tribunal denied the request, ruling that the corporation had not breached its duty to maintain common property and was not obligated to upgrade it. The Tribunal also declined to make orders under the ADA.
LAND LAW – Strata title –the Tribunal has jurisdiction to make an order pursuant to s 232(1)(f) of the Strata Schemes Management Act 2015 for the respondent to install a ramp and/or a handrail at the front entrance of the building or a platform lift at the rear entrance of the building.
Before
N Vrabac, Senior Member
Hearing
30 June 2025
File Numbers
2024/00411054
Matched Strata Plans
SP4152
Parties
Lot Owner v Owners Corporation
Representation
Counsel: S Burke-Solicitor Senior Rights Service (For the Applicant) A Mueller-Solicitor (For the Respondent) Solicitors: Senior Rights Service JS Mueller & Co Lawyers
Orders
(1) The application for an order that the owners corporation perform work to the common property is dismissed. (2) There is no order as to costs, with each party to bear its own costs. (3) If a party seeks to vary the costs order the following orders apply: (a) Costs applicant is to file and serve costs submissions (limit 3 pages) and documents by 14 days from the date of these orders. (b) Costs respondent is to file and serve costs submissions (limit 3 pages) and documents by 28 days from...

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NCAT Orders Made Medium Adverse [2025] NSWCATAP 163 2025-07-29
The applicant appealed a previous decision which limited parking approvals to sedan vehicles, arguing it was an error. The tribunal agreed and varied the original orders, removing the vehicle type restrictions. The applicant’s request for costs was refused.
Common propertyBy-law enforcementParking & access
LAND LAW — strata title — powers of owners corporation — approvals under by-laws for parking on common property — whether parking prohibitions and restrictions based on blanket vehicle classifications instead of size are permissible APPEALS — appeal as of right for failure to respond to...
Before
H J Dixon SC, Senior Member J Ledda, Senior Member
Hearing
10 July 2025
File Numbers
2025/00113279
Matched Strata Plans
SP2635
Parties
Lot Owner v Owners Corporation
Representation
First and Second Appellants (Self-represented) First Respondent (Self-represented) Second Respondent (No appearance)
Orders
(1) Leave to appeal is granted to the extent it is necessary. (2) The appeal is allowed in relation to orders 1 and 2 made by the Tribunal on 11 March 2025 in proceedings 2024/00325944. (3) Orders 1 and 2 are each varied by omitting “, which must be a sedan vehicle and not a utility vehicle,”. (4) The Appellants’ application for their costs in the appeal is refused.

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Supreme Court Orders Made High Adverse [2022] NSWSC 1780 2022-12-31
The applicant sought declarations regarding the validity of power of attorney and guardianship documents. The court declared some documents invalid and ordered the second defendant's estate to be managed under the NSW Trustee and Guardian Act, but did not make a final decision on who should be the guardian and manager. The court gave the parties an opportunity to prepare and advance submissions in relation to the transition of the management.
Compulsory manager appointed: Ability One
MENTAL HEALTH - Protected Estates – the plaintiff applies for a declaration and orders under the New South Wales Trustee and Guardian Act 2009, s 41(1)(a) (“the TAG Act”) that the estate of his father, the first defendant, be subject to management orders under the TAG Act – the first defendant...
Before
Slattery J
Hearing
20, 21, 22, 23 & 24 June, and 7, 8, 13 & 14 July 2022
File Numbers
2021/00074726
Matched Strata Plans
SP23007
Parties
Third Party v Third Party
Representation
Counsel: Plaintiff: Mr A. Crossland; Ms B. Flaherty First Defendant: Mr A. Galapo Solicitors: Plaintiff: Jeffrey Barrett, Attwood Marshall Lawyers Pty Ltd Second Defendant: in person Third...
Orders
Orders made pursuant to the NSW Trustee and Guardian Act 2009, s 41(1)(a) that the estate of the second defendant be subject to management under the Act. Other consequential orders made.

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NCAT Dismissed Low [2022] NSWCATCD 159 2022-09-01
An applicant sought orders against a retirement village operator under the Retirement Villages Act. The tribunal found that it did not have the power to make the orders sought, and also found the applicant was late in commencing the proceedings, so the case was dismissed. The tribunal also ordered each party to pay their own costs.
CIVIL PROCEDURE — Time — Extension of time – commencement of proceedings RETIREMENT VILLAGES — Retirement Villages Act 1999 (NSW) – whether the operator contravened its obligation to use its best endeavours to ensure that each resident lives in an environment free from harassment and...
Before
G Blake AM SC, Senior Member
Hearing
24 June 2022, 24 August 2022
File Numbers
RV 22/17962
Matched Strata Plans
SP101039
Parties
Third Party v Third Party
Representation
D Smith (Applicant) Solicitors: Atkinson Vinden (Respondent)
Orders
(1) The name of the respondent is amended to Stewards’ Foundation of Christian Brethren. (2) Compliance with r 8 of the Civil and Administrative Tribunal Rules 2014 (NSW) is dispensed with. (3) Time for the commencement of the proceedings is extended to 22 April 2022. (4) The proceedings are dismissed. (5) Each party is to pay their own costs of the proceedings.

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Data sourced from the NSW StrataHub public register. Michael Roberts Strata Management Services Pty Ltd is 1 of 459 strata managers tracked by Compare Strata. Browse all managers or find managers by suburb.